We move quickly
We know every minute at the scene adds stress. We dispatch immediately and give you a clear ETA, not a vague 'couple of hours'.
Been in a prang?
We'll clear the scene, take the stress off you, and get your car where it needs to go. Call us direct. No call centre, no hold music.
Accident Towing
We handle the scene. You handle the call.
Accidents are stressful enough without chasing a tow truck. We turn up fast, load your vehicle safely, and take it to your repairer, your insurance yard, or wherever else you need it. No fuss.
- We liaise directly with your insurer
- Your choice of repairer, always
- Available day and night, every day of the year
- Licensed and fully insured for NSW towing
Why MyTow
Fast, careful, no surprises.
When you've just had a crash, the last thing you need is more hassle. Here's what you can count on.
We work with your insurer
We're familiar with NSW insurers and can liaise directly on your behalf, providing the documentation they need to process your claim.
Your repairer, your choice
We take your vehicle to the repairer or yard you choose. Not ours, and not an insurer's preferred panel. Your car, your decision.
The Steps
What happens when you call
From the moment you ring us, here's exactly what to expect.
1
Call us from the scene
Ring (02) 9580 9999 any time, day or night. Tell us where you are and we'll confirm your truck is on the way with a clear ETA.
2
We load safely
Our driver arrives, assesses the vehicle, and loads it carefully. If it's a complex recovery, we've got the gear for it.
3
Delivered where you need it
Your vehicle goes to your chosen repairer, insurance yard, or any other destination in greater Sydney. We confirm with you once it's dropped off.
Common questions about accident towing
Make sure everyone is safe first. If anyone is injured, call 000. If you're on a motorway or a busy road, put your hazard lights on and get yourself and any passengers behind the barrier, away from traffic. Once you're safe, call us on (02) 9580 9999 and we'll handle the tow from there.
Yes, always. Your vehicle goes wherever you direct us. You're not obligated to use an insurer's preferred repairer, and we won't pressure you either way.
We can liaise directly with your insurer and provide any documentation they require. Just let us know when you call and we'll take it from there.
We tow most standard passenger vehicles, 4WDs and light commercials. Badly damaged cars that won't roll or steer are no problem either, just tell us when you call so we send the right truck.
We quote before any work begins, so there are no surprises. Cost depends on vehicle type, distance and how complex the recovery is. Call us for a free quote on the spot, with no obligation.
At the scene? Call us.
Don't wait on hold with a call centre. We're real Sydney operators. Call us and we'll have a truck on the way.
- Available 24/7, every day of the year
- Greater Sydney coverage
- Free quote before any work begins
